Key contact details are listed below including for Vital’s Unit Registrar (Computershare Investor Services) and Vital’s Manager (NorthWest Healthcare Properties Management Limited) which has offices in Auckland, Melbourne and Sydney (in addition to offices in other regions).

Investors

  • To update your contact details, make or amend a DRP election, information relating to payments or other general administrative enquiries please contact the Unit Registrar (Computershare Investor Services) in the first instance.
  • If the Unit Registrar is unable to assist you or if you experience any difficulties with the Unit Registrar please contact the Manager directly.
  • If you have a complaint or other issue which you do not believe has been resolved by the Manager, please contact the Supervisor.

Property related matters

Please contact the relevant property manager or development (as listed with each of Vital’s properties or developments) in the first instance or the Manager in Australia or New Zealand (as applicable).

Other

For any other matters or if you are unsure please contact the Manager either via one of the contacts listed below or via the enquiry form on this page.

Enquiries

    If you require further information or assistance, please reach out to us, our Share Registrar (Computershare) or the Supervisor using one of the methods below.

    The Manager

    NorthWest Healthcare Properties Management Limited
    Contact
    • Free: 0800 225 264 (Toll free NZ)
    • Tel: +64 9 973 7300 (Auckland)
    • Tel: +61 3 8594 1519 (Melbourne)
    • Email: enquiry@vhpt.co.nz
    Auckland Office
    • NorthWest Healthcare Properties Management Limited
    • Level 16, AIG Building, 41 Shortland Street,
    • Auckland 1010, New Zealand
    Melbourne Office
    • NorthWest Healthcare Properties Management Limited
    • Level 45, Rialto South Tower, 525 Collins Street,
    • Melbourne, VIC 3000, Australia

    The Supervisor

    Trustees Executors Limited
    Contact
    • Tel: +64 9 308 7100
    • Fax: +64 9 308 7101
    • Email: corp.trust@trustees.co.nz
    Office
    • Trustees Executors Limited
    • Level 11, 51 Shortland Street
    • Auckland 1010, New Zealand
    Postal Address
    • Trustees Executors Limited
    • PO Box 4197, Shortland Street
    • Auckland 1140, New Zealand

    The Unit Registrar

    Computershare Investor Services Limited
    Contact
    • Tel: +64 9 488 8777
    • Fax: +64 9 488 8787
    • Email: vital@computershare.co.nz
    Office
    • Computershare Investor Services Limited
    • Level 2, 159 Hurstmere Road
    • Takapuna, Auckland 0622
    • New Zealand
    Postal Address
    • Computershare Investor Services Limited
    • Private Bag 92119
    • Auckland 1142, New Zealand